Rental information

Documents at handover

The renter and the driver must present an identity card or passport, a valid driver's license as well as a means of payment valid for at least 30 days from the date of return of the vehicle and accepted by CarVia.

A driver's license not issued in Latin script (Arabic, Japanese, Cyrillic, etc.) must be presented supplemented with an international driver's license. In the case of driver's licenses from countries that are not members of the international driver's license agreements, a certified translation is required in addition to the original driver's license.

Deposit (security deposit)

It is mandatory to present a valid means of payment when picking up rental car.

CarVia accepts credit and debit cards from Visa, MasterCard, American Express, Diners Club, Discover or JCB. Prepaid cards cannot be accepted as a means of payment.

The means of payment must be issued in the name of a renter, must be presented at the time of vehicle pickup and must be valid for at least 30 days at that time. CarVia reserves the right to accept credit card payments only in conjunction with the PIN.

As a security, the means of payment is charged with a deposit amount. The amount of the deposit depends on the vehicle group of the rented vehicle and is based on the table below:

Audi A1,
Abarth 695,
BMW I3S, BMW 220i,
Mercedes A-Klasse, Mercedes GLB Klasse,
Tesla Model 3, Tesla Model 3 LR, Tesla Model 3 Performance, Tesla Model Y
VW ID3, VW Golf GTI,

Alpine A110, Alpine A110S,
BMW 420i, BMW M240i, BMW M2, BMW X4, BMW X5,
Ford Mustang,
Porsche 718 Boxster, Porsche 718 Boxster S, Porsche 718 Cayman, Porsche Macan, Porsche Macan S, Porsche Macan GTS,
Range Rover Velar

Audi RS6,
BMW M4, BMW x7
Porsche Cayman GTS, Porsche 911, Porsche 911 Carrera S, Porsche Cayenne, Porsche Cayenne S, Porsche Panamera, Porsche Taycan, Porsche Taycan 4S

Audi RSQ8, Audi R8,
Mercedes S350d, Mercedes S580,
Porsche 911 GTS, 

Aston Martin Vantage (Roadster),
Porsche 911 Turbo, Porsche 911 GT3, Porsche Cayman GT4 RS

Minimum age & young driver fee

Different minimum age requirements apply to different rental cars.
It is mandatory to meet the minimum age requirement.
In addition, young drivers who have only met the minimum age for less than 2 years cannot reduce the deductible for comprehensive insurance. In addition, a young driver fee is due in this case.

Cancellation policy

All bookings can be cancelled free of charge up to 1 week before the start of the rental period.
The cancellation should be made by e-mail to: info@carvia.com
From then until the start of the rental 30% cancellation fee will be charged. If the vehicle is not picked up at any time (no show) the entire rental price is due.

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